What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Key Signs You Need Diagnostic Testing
Understanding when your car needs diagnostics is crucial.
Key signs that it might be time for a diagnostic check include:
- Check Engine Light: This is a clear signal that a diagnostic test is necessary to determine underlying issues.
- Unusual Noises: Clicking, grinding, or knocking sounds may indicate various problems needing immediate attention.
- Reduced Fuel Efficiency: A sudden drop in fuel efficiency can be solved with a proper diagnostic assessment.
- Performance Issues: Sluggish acceleration or rough idling are common performance problems that warrant a diagnostic check.
In Chester's variable climate, components like the battery or cooling system can be stressed, particularly during colder months. Cold weather can affect battery performance, and frequent short trips can prevent your engine from reaching its optimal operating temperature. Regular diagnostics can preemptively address such climate-related issues, ensuring your vehicle remains reliable in all seasons.
Why Choose Us for Your Car Diagnostic Needs in Chester?
When you choose us, you can expect:
- Transparency & Trust: We prioritize honest communication, ensuring you understand the condition of your vehicle fully.
- ASE-Certified Technicians: Our skilled professionals are equipped to diagnose and solve any vehicular issue accurately.
- Manufacturer-Quality Equipment: We use top-tier diagnostic tools to ensure the most reliable outcomes.
- Convenient Services: From a welcoming atmosphere to our complimentary shuttle service, we strive to make your experience hassle-free.
Call us at (804) 889-2649 or contact us online for professional computer diagnostic testing services in Chester today!
FAQs
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Q. "What does computer diagnostics test in my vehicle?"
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Q. "How long does it take for computer diagnostics to be completed?"
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Q. "How often do I need a computer diagnostic?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I found Christian Brothers Automotive to be Honest, fair, super friendly and great with communication. Another repair place was trying to scam me into very costly and UNNECESSARY repairs. Christian BROTHERS inspected my van and did the proper repairs, savi"
- Valerie z