We believe in customer satisfaction in all we do. We’re very proud and blessed to have amazing franchisees and an excellent customer satisfaction record. In 2011, our shops had 96.1% overall satisfaction rating. Here’s how all Christian Brothers Automotive locations fared in these categories of customer ratings:
As a franchise company, we’re also deeply committed to franchisee satisfaction. The level of training, support and quality care we provide for franchisees is a direct reflection upon our commitment to our values. For four consecutive years, Christian Brothers Automotive has been ranked among the Top 50 franchises for franchisee satisfaction by Franchise Business Review.
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