Mark Carr, CEO
Mark founded Christian Brothers Automotive in 1982. He began with one small store in Houston, Texas, and now 30 years later, Mark continues to provide leadership and strategic direction. He had one simple but powerful mission for his company – love your neighbor as yourself. After 30 years, this principle remains the heart of every store, every franchisee, and every employee. Mark loves hearing from satisfied customers and enjoys giving back in our communities. Though the company has grown to nearly 100 franchises and has never closed a location, he still believes we are in this business to be a partner in auto care for customers. Mark believes that the success of the company and the success of franchisees will only continue through a strong connection to faith, superior customer service, and a spirit dedicated to strengthening our communities.
Lewis Ten Have, COO
Lewis Ten Have joined Christian Brothers in 2000 and currently acts as Chief Operating Officer. Lewis focuses his attention on the success of our franchisees. His team helps locations measure customer satisfaction, improve customer service, and become more efficient as business owners. He believes that everyone can achieve more and be a stronger leader for those around them. A chairman for his local Young Life committee, Lewis encourages others to be more active in their communities.
Jim Harris, CFO
Jim Harris joined Christian Brothers as Chief Financial Officer in 2007 and manages all financial activity for the company and franchisees. His background includes public accounting, private equity, and health science professional services. Jim is a Certified Public Accountant in the state of Texas and a member of the Texas Society of CPAs and the American Institute of CPAs.
Rod Marcotte, Senior Vice President
Rod Marcotte is the longest tenured employee at Christian Brothers. He and Mark Carr worked in the original shop together in 1983. Since then, Rod has held multiple positions, and is now responsible for negotiating all major purchases with vendors and suppliers.
He assists franchisees in saving as much as they can on equipment, parts, and supplies so the savings can be extended to our customers. With his extensive knowledge of the financing required for Christian Brothers franchise ownership, Rod also helps incoming franchisees, who often have limited experience, navigate the SBA loan process. Rod’s guidance and support has been instrumental in helping dozens of people realize their dream of business ownership. In addition to his operational expertise, Rod also holds an ASE Master Certification with an Advanced L-1 qualification.
Josh Wall, Vice President
Josh Wall joined the Christian Brothers Automotive team in 2003 and guides families through the franchise development process. Josh has also worked in the operations, training, marketing, and recruitment aspects of the business. He came to Christian Brothers with a communications background and uses his experience to strengthen dialogue and support between the many Christian Brothers Automotive locations. Josh is a Certified Franchise Executive through the International Franchise Association (IFA) and holds a B.S. in Political Science from Texas Christian University. He is active in his local church and serves on the board of C3 Student Ministries, a local youth leadership program in Dallas/Fort Worth. Josh resides in Keller, Texas, with his wife and three daughters.
Previous: Customer and Franchisee Satisfaction