What to Expect With Scheduled Maintenance
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did you know: Frequently driving your car with little fuel can harm your engine over time because the gasoline at the bottom of your tank is usually the dirtiest. When this part is used for fuel, you run a higher risk of dirt reaching your fuel line and engine.
The Scope of Our Maintenance Service
Every time you come to Christian Brothers Automotive, we will check your service needs. Does your Toyota need transmission service? Is your Honda due for a tune up? We have great relationships with the major manufacturers, and we have manufacturer-certified diagnostic tools and equipment. You might be surprised to learn that we actually offer more choices for factory maintenance than the dealership.
Every time you visit Christian Brothers Automotive, you will receive a complimentary courtesy inspection. As part of that comprehensive review of your vehicle, we determine whether it is due for any scheduled manufacturer-recommended service.
At any one of our facilities, you’ll not only have access to experienced, skilled, and honest auto service professionals but also to numerous amenities: comfortable lobbies, free Wi-Fi, and complimentary shuttle rides to get you where you need to go. It’s all part of the Nice Difference® we offer our customers to transform their car service experience and get them back on the road as efficiently as possible.
FAQs
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Q. "How often does my vehicle need scheduled maintenance?"We recommend you get your vehicle serviced every 30,000 miles. This will help keep your car in good shape and prevent bigger issues from forming.
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Q. "Why is scheduled maintenance so important?"Scheduled maintenance helps you be proactive in protecting your vehicle, keeping you safe on the road, and protecting your wallet from costly damage.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.