What to Expect With Alternator and Starter Services
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: Cars are made up of approximately 30,000 Parts. There are so many different parts in a car, it is almost impossible for the average car owner to know all of them.


More About Your Alternator and Starter
If your car won’t start, the car battery may not be the only culprit. Problems starting can also be an indicator of a bad starter or alternator.
Your starter is what actually cranks your engine. When a starter isn’t working properly, the engine may start with difficulty, or won’t start at all. Starter issues may stem from electrical or mechanical failure, or from it breaking down completely.
Additionally, your alternator is responsible for two important tasks involved in powering your vehicle. First, it recharges your battery while your car is running, and second, it also works with your battery to operate integral electrical components, such as headlights, windshield wipers, and more. A damaged alternator can cause erratic electrical functions or prevent your engine from running. Normally if you have a bad alternator (versus a dead battery), your engine may still start, but will die quickly and often because your alternator is no longer maintaining a charge. If you aren’t sure what is causing your starting problems, we can help.
FAQs
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Q. "Why is the alternator important?"
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Q. "What does the alternator do?"
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Q. "Where is the alternator located?"
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Q. "What are some signs that my starter is going bad?"
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Q. "Do you offer a warranty?"
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Q. "What is a Digital Vehicle Inspection?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.