What to Expect With an Extended Warranty Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: The older a car battery is, the more susceptible it is to extreme temperature changes.
The Warranty Providers We Work With
Car owners have quite a few options in extended warranties for their vehicles. At Christian Brothers Automotive, we understand this, which is why we work with most extended warranty providers to serve our customers better.
These are just a few of the providers some of our stores have worked with:
- Carmax
- Warranty Direct
- American Auto Care
- Trustmark
- Auto Service Agency
- AA Auto Protection
- Endurance
- American Standard Auto Protection (ASAP)
- CarShield
- ForeverCar
- Protect My Car
- CARCHEX
- Warranty Direct
- USAA
FAQs
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Q. "Can you provide service under my extended warranty?"
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Q. "Do you offer a warranty?"
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Q. "Can I bring my own parts?"
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Q. "Do you offer a shuttle service?"
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Q. "What is a Digital Vehicle Inspection?"
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Q. "My car is make x and model x. Can you help me?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.