What to Expect With a Alternator & Starter Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Understanding Your Alternator and Starter
If you're having trouble starting your car, the battery might not be the only factor to consider. Issues with your starter or alternator can also lead to starting problems.
Your starter is responsible for cranking your engine to life. When it's faulty, you might notice it hesitating or failing to start your engine entirely. This can be due to electrical faults, mechanical breakdowns, or complete failure.
On the other hand, your alternator does two essential things for your vehicle. It recharges the battery while the car is running and powers critical electrical systems like your headlights and windshield wipers. A malfunctioning alternator could result in inconsistent electrical performance or cause your engine to stall. If your engine starts but dies soon after, it's often because your alternator isn't charging the battery. If you're unsure what's causing the issue, our team can diagnose the problem for you.
How Christian Brothers Automotive Chester Can Assist You
At Christian Brothers Automotive Chester, our skilled automotive technicians are experts in diagnosing and solving starting problems, including issues with batteries, starters, and alternators. Our goal is to provide comprehensive automotive care, beginning with a thorough inspection to pinpoint the exact issue.
Once we've identified the problem, we'll suggest the most effective and budget-friendly solution. We keep you informed throughout the repair process, detailing costs, required parts, and expected completion times.
Don't wait until you're stranded—take the first step towards reliable vehicle performance with alternator and starter services in Chester, VA. Call us at (804) 889-2649 or contact us online for more information.
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.