Questions to Ask a Mechanic

1.How long will it take to repair my car?

At Christian Brothers, we'll give you an estimate of the length of time your car will be in the shop before you leave your vehicle. The maintenance period will affect your schedule and whether or not you need a rental car in the meantime. This is also important because at other auto shops, a mechanic might take too long with your car in order to increase the cost. Having the estimate beforehand can give you the peace of mind that you aren't being taken advantage of.

2.How will I get my car to the auto repair shop?

At Christian Brothers Automotive, customers can take advantage of a complimentary shuttle service during the repair process. Make sure you’ve got this important step covered.

3.When is my car due for its next routine maintenance check?

Ask your local mechanic to provide you with a maintenance checklist so you’ll know what your car needs next. Regular, routine service checks can extend the life of your car and save you money in the long run. For example, your car’s oil should be changed every 5,000-7,000 miles, and you’ll need to install a new battery every 35,000-50,000 miles, depending on your vehicle’s make and model.

4.What kind of car repair warranty do you offer for your work?

Make sure your auto repair center offers a guarantee on their work. Christian Brothers Automotive offers a 24-month/24,000-warranty on most major repairs. (Ask your Christian Brothers Automotive service professional when you take in your car.)

5.Tell me about your car repair estimate process?

Your auto repair shop should offer a complimentary estimate, and your local mechanic should walk you through a detailed outline of the necessary repairs in a face-to-face conversation. Detailed estimates prevent any surprise repairs (and costs); you should also be required to provide your approval before the work begins.

Schedule your visit to our Memorial auto shop to get your estimate today!