What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Brake Issues Include:
- Squeaking or Squealing Noises
These high-pitched sounds often indicate worn brake pads. Ignoring them can lead to further damage, as the metal components may begin to grind against each other. - Grinding Noises
When you hear grinding, it's a sign that your brake pads are completely worn out. This affects braking efficiency and can cause severe damage to your rotors, leading to costly repairs. - Soft or Spongy Brake Pedal
If your brake pedal feels soft or spongy, there may be air in the brake lines or a problem with the brake fluid. This issue can compromise your ability to stop quickly and safely. - Vibrations When Braking
Vibrations or pulsations in the brake pedal often point to warped rotors. This can happen due to prolonged brake use or excessive heat, affecting your vehicle's stopping power.
- Brake Warning Light:Your vehicle's dashboard warning light is a clear sign that something is wrong with the braking system. This could be related to low brake fluid levels, worn pads, or other critical issues.
- Pulling to One Side When Braking
If your car pulls to one side when you apply the brakes, it could be due to uneven brake pad wear, a stuck caliper, or issues with your vehicle's brake fluid.
Tips for Maintaining Brakes
Maintaining your brakes between service appointments can greatly extend their lifespan. Here are some practical tips to help you keep your brakes in top shape:
- Mind Your Driving Habits: Aggressive driving, like hard braking and rapid acceleration, can accelerate brake wear. Drive smoothly and maintain a safe following distance to give yourself ample time to brake gently.
- Regularly Check Brake Fluid: Brake fluid is crucial for the proper functioning of your brakes. Low or dirty fluid can affect your braking ability. Check the fluid level periodically and have it replaced as needed.
- Listen for Unusual Noises: Squealing or grinding noises can indicate brake issues that require attention. Don’t ignore these sounds; schedule an inspection promptly to prevent further damage.
At Christian Brothers Automotive Fayetteville, we stand out by offering expert care from ASE-certified technicians, who use high-quality parts backed by our 3-year/36,000-mile Nice Difference Warranty®.
Our complimentary courtesy inspection ensures transparency, while our commitment to exceptional customer service and faith-based values means you can trust us to treat your vehicle with honesty and integrity, providing a stress-free experience every time you visit. Trust us to keep your brakes—and you—safe on the road.
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.