What to Expect With a Mercedes Service A and B Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Our Mercedes Service Options
At Christian Brothers Automotive Grayson, we offer two comprehensive service packages specifically designed for Mercedes-Benz vehicles:
Mercedes Service A ($89.95)
This is a routine maintenance service typically recommended every 10,000 miles or 1 year (whichever comes first).
It includes:
- Oil Change with high-quality synthetic oil (up to 8 quarts)
- Oil filter replacement
- Multi-point vehicle inspection
- Tire rotation and inflation check
- Fluid level checks and top-offs (as needed)
- Brake component inspection
Please note: This price excludes exotic models and vehicles requiring special oil. This offer cannot be combined with other promotions.
Mercedes Service B ($399.95)
This is a more comprehensive service typically recommended every 20,000 miles or 2 years (whichever comes first).
It includes everything in the A Service, plus:
- Cabin Air Filter Replacement
- Brake Fluid Flush
- Wiper Blade Replacement
- Reset Maintenance Light
- Fluid Level Checks and Corrections
- Brake Component Inspection
Please note: This price excludes exotic models and cannot be combined with other offers. Additional filters or specialty filters may incur extra charges.
Why Choose Christian Brothers Automotive Grayson?
At Christian Brothers Automotive, we recognize the importance of entrusting your prized Mercedes to skilled technicians. Contrary to popular belief, top-quality service isn’t exclusive to dealerships. In fact, many dealerships turn to independent auto shops like ours for their overflow work.
Rest assured, our expertise and dedication will keep your Mercedes running smoothly and efficiently.
We Offer:
- Highly-Skilled Technicians: Our mechanics are Mercedes-Benz specialists with extensive experience and certifications. They stay updated on the latest models and service procedures.
- Factory-Level Equipment: We utilize the Star Diagnosis System, the same diagnostic tool used by dealerships, ensuring accurate diagnoses and repairs.
- Competitive Prices: We often offer lower service costs compared to dealerships, saving you money without compromising quality.
schedule your Mercedes service Today
Whether you need a routine oil change (A Service) or a more comprehensive service (B Service), Christian Brothers Automotive Grayson is your trusted partner in Grayson for all your Mercedes-Benz maintenance needs.
Schedule your appointment today and experience the difference our dedicated and professional Grayson auto shop can make!
Keep Your Mercedes Running Smoothly! Call (678) 944-9893 or schedule an appointment online for our Mercedes service near you!
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.