We constantly face customers operating under misconceptions about their vehicle or our auto repair shop.

Today, our Highlands Ranch car shop is ready to set the record straight. Here are three auto repair myths, busted by our automotive industry experts.

1. Every automotive shop wants to rip off customers

The Myth:

Auto mechanics use their intimate knowledge of the vehicle’s complex operation to baffle or take advantage of vulnerable customers.

The Truth:

The auto repair industry is built on relationships.

• We are a faith-based company operating by the Golden Rule
• Most auto repair businesses are full of honest and hardworking individuals
• Owners know that taking advantage of a customer damages their reputation and harms them in the long run
• We are problem-solvers only looking to help out our customers

Our mission statement is simple: We seek to glorify God by providing ethical and excellent automotive repair service for our customers.

2. Only the dealership can perform certain car repairs

The Myth:

The dealership has a better understanding of each particular vehicle. Foreign and luxury cars especially need to be serviced by the dealership.

The Truth:

Our Highlands Ranch car shop has the tools necessary to perform diagnostics and repairs on all makes and models.

• This includes Mercedes, BMW, Lexus and Volkswagen
• Our ASE-certified technicians have decades of combined industry experience
• We can repair luxury, European, Asian, German and domestic vehicles
• We often perform the same services at a lower cost than the dealerships charge
• Our shop regularly offers discounts and coupons to guests
• We offer a free courtesy inspection with almost every service

Our ASE-certified technicians use the same factory scan tools as the dealerships. This is one of the main points setting us apart from other independent automotive shops.

We also have an industry-leading, 2-year/24,000-mile Nice Difference Warranty. We want you to have the best benefit possible.

3. Only the dealerships employ the best auto mechanics

The Myth:

Dealerships also have better mechanics, better tools and better customer service than an independent auto repair shop.

The Truth:

Auto repair technicians, just like any professionals in any industry, range in skill and experience.

• Dealerships do not have exclusive rights to the best automotive experts
• Our technicians provide outstanding customer service every time
• We first ask questions to determine your specific needs and circumstances
• We perform several diagnostic tests to find out all potential repairs and replacements

Our staff always provides written estimates free of charge and explains our recommendations in clear detail.

Trust the Nice Difference at our shop in Highlands Ranch

See the Nice Difference every time you come into our Colorado shop! Our additional amenities include:

• Complimentary shuttle service
• Comfortable lounge area
• Free Wi-Fi
• The friendliest staff in town

Don’t fall victim to the rumors and misconceptions. Trust our myth-busting experts to tell you the truth about your vehicle. To schedule an inspection or car repair today, call Christian Brothers Automotive in Highlands Ranch, Colorado. We’ll show you the nice difference!