What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Common Brake Issues
Your brakes work hard every time you drive, and over time, wear and tear can lead to problems that compromise your safety. Here are some common brake issues we see, and what they might mean:
- Squealing or Grinding Noises: A high-pitched squeal usually indicates worn brake pads that need replacing. Grinding sounds could mean the pads are worn down completely, causing metal-on-metal contact with the rotors.
- Spongy or Soft Brake Pedal: If your brake pedal feels soft or sinks to the floor, it may signal air in the brake lines or a problem with the hydraulic system. This issue can reduce braking power and should be checked immediately.
- Vibrations or Pulsating When Braking: If your steering wheel or brake pedal vibrates when you brake, it could be due to warped rotors or uneven brake pad wear. This can affect stopping distance and control.
- Burning Smell While Driving: A sharp, chemical odor after hard braking could mean overheated brakes or a stuck caliper. It’s best to let your brakes cool and have them inspected right away.
- Pulling to One Side When Braking: If your car pulls left or right when braking, it might be a sign of uneven brake pad wear, a stuck caliper, or brake fluid issues. This can make steering unpredictable in emergency stops.
- Brake Warning Lights: If your dashboard brake warning light comes on, it’s a signal that something in the braking system needs attention—whether it’s low brake fluid, worn pads, or another issue.
If you experience any of these problems, don’t wait—our team is ready to check your brakes and make sure you’re safe on the road.
Tips for Maintaining Your Brakes
Good brake maintenance isn’t just about saving money—it’s about protecting your safety and keeping your vehicle performing its best. Here are a few practical tips to help extend the life of your brakes:
FAQs
-
Q. "Why is my ABS light on?"
-
Q. "How long will my brake pads last?"
-
Q. "When do I need to change my brake fluid?"
-
Q. "Do you offer a warranty?"
-
Q. "What is a Digital Vehicle Inspection?"
-
Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.