We regularly answer questions from customers who believe the biggest myths about their vehicle or our auto repair shop.

Today, our Montgomery car shop will set the record straight. Here are three auto repair myths, busted by our well-trained automotive experts.

1. Every auto shop wants to rip off customers

The Myth:

Mechanics use their intimate knowledge to baffle or take advantage of vulnerable customers. Mechanics manipulate data and exaggerate symptoms as part of their desire to rip customers off.

The Truth:

Most Montgomery car shops understand that even the impression of taking advantage of a customer damages their reputation and harms them in the long run. The automotive repair industry is built on relationships. The large majority of businesses operating in auto repair are full of good, honest and hardworking individuals.

Christian Brothers Automotive is a faith-based company operating by the Golden Rule. Our mission statement is simple: We seek to glorify God by providing ethical and excellent automotive repair service for our customers.

2. Only the dealership can perform certain car repairs

The Myth:

Dealerships offer discounts other shops can’t and have a better understanding of each particular vehicle. Foreign and luxury vehicles especially need to be serviced by the dealership.

The Truth:

Our professional, ASE-certified technicians have decades of combined experience repairing European and other foreign vehicles, and we can often perform the same services at a lower cost than the dealerships charge. Our Montgomery car shop has the tools necessary to perform diagnostics and repairs on all makes and models. This includes BMW, Lexus, Volkswagen, and Mercedes.

Our shop regularly offers discounts and coupons to guests, as well as a free courtesy inspection with almost every service. We have an industry-leading, 2-year/24,000-mile Nice Difference Warranty. We do our best to give you the greatest benefit possible.

3. Only the dealerships have the best auto mechanics

The Myth:

When you bring your car into a dealership, you’re paying more to receive the best service possible. Dealerships have better mechanics, better tools and better customer service than an independent auto repair shop.

The Truth:

The dealerships do not have exclusive rights to the “best of the best” automotive experts. Auto repair technicians, just like any professionals in any industry, range in skill and experience. Our technicians are ASE-certified and go above and beyond to provide exceptional customer service every time.

When you come into our Montgomery shop for car service, we first ask questions to determine your specific needs and circumstances. We then perform several diagnostic tests to find out all potential repairs and replacements. Our staff always goes above and beyond by providing written estimates free of charge and explains our recommendations in clear detail.

Trust the Nice Difference at our shop in Montgomery

You’ll be sure to see the Nice Difference every time you come into our Montgomery shop! We offer a complimentary shuttle service, comfortable lounge area (including free Wi-Fi) and the friendliest staff in town.

Don’t fall victim to the rumors and misconceptions. Trust our myth-busting experts to tell you the truth about your vehicle. To schedule an inspection or car repair today, call Christian Brothers Automotive in Montgomery, Alabama. Discover the nice difference!