What to Expect With an Auto Repair Estimate
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: a car is comprised of around 30,000 individual components.
Why We're Different
Unlike many repair shops that may push unnecessary services or parts, we believe in doing things differently. At Christian Brothers Automotive Ocoee, we're committed to the Nice Difference®—a philosophy that ensures transparency and honesty in all our services. You'll never be pressured into repairs you don't need, and we won't proceed with any work without your approval.
Our service advisors will walk you through each diagnosis, clearly explaining any necessary repairs and the costs involved, empowering you to make informed decisions about your vehicle.
Our Repair Estimate Process
When you bring your vehicle to Christian Brothers Automotive Ocoee, our goal is to get you back on the road quickly and safely. Our certified technicians use manufacturer-specific diagnostic tools to assess your vehicle's issues promptly, so there's no unnecessary waiting. Once we identify the problem, we'll provide a detailed explanation, our recommended solution, and an upfront cost estimate.
When you receive a car repair estimate from Christian Brothers Automotive Ocoee, you can expect the following:
- Clear Breakdown: A detailed breakdown of parts, labor, and any additional costs.
- Transparency: No hidden fees or unexpected charges.
- Professionalism: Friendly and knowledgeable staff ready to answer your questions.
We focus on thorough, long-term repairs that address the root cause of the problem—not temporary fixes that might save time but could lead to bigger issues down the line.
Book an Appointment Today
Whether your vehicle is experiencing problems or just needs regular maintenance, you can rely on Christian Brothers Automotive Ocoee to provide honest service and a detailed repair estimate.
Call us at (407) 710-2524 or contact us online to schedule an appointment with us today, and let us help you get back on the road with confidence.
FAQs
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Q. "How do I know I am only paying for what I need?"We utilize a Digital Vehicle Inspection (DVI) system that sends you a report of what our technicians find and it contains firsthand photos of your vehicle from under the hood. We will also tell you how urgent each service/repair recommendation is that way you are not servicing anything you don't have to. Most importantly, you have the ability to approve or decline each recommended service. If you would like to learn more about how our DVI system works, click here.
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Q. "How long will an auto repair estimate take?"Every Christian Brothers Automotive location is equipped with manufacturer diagnostics, analysis, and repair tools, which helps us avoid time-consuming steps during the process, such as taking your vehicle to other locations for testing. Our methods allow us to give you an auto repair estimate in a timely fashion.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you look at all makes and models?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.