What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Suspension System Needs Attention
Recognizing the signs of a failing suspension system can save you from costly repairs and ensure your safety.
Common indicators that your suspension system may need servicing:
- Excessive Bouncing or Swaying: If your vehicle bounces excessively or sways while driving, it could be a sign of worn-out shocks or struts.
- Uneven Tire Wear: Uneven wear on your tires often indicates misaligned suspension components, leading to poor handling and reduced tire lifespan.
- Difficulty Steering or Poor Handling: If the steering feels difficult or your vehicle handles poorly, it may be due to suspension issues affecting your control over the car.
- Visible Damage to Suspension Components: Visible signs of damage, such as bent or broken parts, indicate that your suspension needs immediate attention.
- Unusual Noises: Clunking, squeaking, or other unusual noises when driving over bumps or turning can signal worn suspension components.
Signs of Worn Suspension Parts
Worn suspension components can significantly impact your vehicle's performance and safety.
Look out for these specific signs:
- Leaking Shock Absorbers or Struts: Leaks are a sign that your shock absorbers or struts are compromised and must be replaced.
- Broken or Damaged Springs: Broken springs can lower your vehicle's ride height and affect its stability, making driving unsafe.
- Loose or Worn-Out Bushings: Loose or worn-out Bushings can cause noise and vibration, leading to poor handling and a rough ride.
- Corroded or Rusted Suspension Parts: Rust or corrosion on suspension parts can weaken their structural integrity, increasing the risk of failure.
If you notice these signs, bring your vehicle to Christian Brothers Automotive Ocotillo for a comprehensive suspension system check. Our skilled technicians will diagnose and repair any issues, ensuring your vehicle remains safe and performs at its best. Schedule your suspension inspection today.
Contact us at (480) 725-0707 or online for expert suspension inspections and repairs in Chandler, AZ.
How We Can Help
As your partners in automotive care, we service your brakes as thoroughly as possible, conducting a full inspection before determining and fixing the problem.
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.